Osedemy Privacy Policy

At Osedemy (we, us, or our), we care about your privacy and want to keep your personal info safe. This Privacy Policy tells you how we collect, use, share, and protect your info when you visit our website at www.osedemy.com (the Website), use our mobile app (the Application), or use any of our educational services (together, the Platform). By using our Platform, you’re agreeing to what’s written here. If you don’t agree, please don’t use the Platform.

We might change this Privacy Policy at times. If we make big changes, we’ll let you know on our Website or by email, if needed. If you keep using the Platform after we post changes, that means you accept the new version.

1. What Kind of Info We Collect

We collect info from you directly, from your actions on our Platform automatically, and from other companies. What we collect depends on how you use the Platform.

What Kind of Info We Collect

Sign-Up Info: When you sign up, we ask for things like your name, email, username, password, and maybe a profile picture or your school history.
Payment Info: If you buy courses, memberships, or special features, we’ll collect your payment info, like card numbers and address. We use secure payment services like Stripe and don’t store your full card number ourselves.
Stuff You Post: This includes anything you upload, discussions you join, homework you turn in, or reviews you write, like forum posts or course feedback.
How You Contact Us: When you contact us for support through forms, emails, or feedback tools, we save your contact info and what you wrote.
Other Info: You can also give us optional info like your learning preferences or survey answers to help us make your experience better.

Info We Collect Automatically

Tech and Usage Info: We collect details about your device (like IP address, browser, operating system) and how you use the Platform (like pages you view, time spent, how you move around the site).
Location Info: We might collect your general location from your IP address or, if you let us, from your device.
Tracking Tools: We use cookies and similar tools to see how you use the Platform. This includes cookies that last only for your session and ones that remember your preferences for later. See our Cookie section to learn how to control cookies.

Info from Other Companies

Social Media Logins: If you log in with Google, we get basic info like your name and email.
Analytics Services: We use services like Google Analytics to learn how people use the Platform in general.
Partners: We might get info from partners who referred you to us or from educational partners.

2. How We Use Your Info

We use your info to run and make the Platform better, including:

Setting up your account, processing payments, and giving you the services you asked for (like enrolling you in courses or tracking your progress).
Making the Platform personal to you, like suggesting courses based on what you’ve looked at before.
Sending you updates, offers, or answers to your questions.
Checking how the Platform is doing, fixing problems, and keeping it secure.
Following the law, enforcing our rules, and protecting ourselves from risks.
Sending you promotional materials (if you choose to receive them).
Study the data to make our platform better.

3. How We Share Your Info

We don’t sell your personal info. We share it in these ways:

Service Providers: We share info with companies that help us run the Platform (like cloud storage or analytics services). These companies must keep your info private.
Educational Partners: We share info with instructors or schools to help them with their courses.
Legal Reasons: We’ll share info if the law requires it, to protect our rights, or to prevent harm.
Business Changes: If we merge with another company, your info might be transferred to the new company.
With Your Permission: We’ll share info in other ways if you give us permission.
General Info: We might share general, non-identifiable info with others for research or insights.

4. How We Keep Your Info Safe

We use standard security measures like encryption, restricted access, and regular security checks to protect your info. But no system is perfectly safe, so please be careful online.

If you think your info has been compromised, contact us at privacy@osedemy.com.

5. Your Rights

Depending on where you live (like Europe with GDPR or California with CCPA), you might have the right to:

See or change your info.
Ask us to delete your info (with some exceptions).
Stop us from sending you promotional materials or using your info in certain ways.
Get your info in a format you can use.
Question how we’re using your info.

Send requests to privacy@osedemy.com. We might need to confirm your identity. We’ll respond within the legal time frame.

You can also manage cookies in your browser, adjust your account settings, or close your account (we might keep some info as required).

6. Cookies

Cookies and similar tech help the Platform work, give us insights, and personalize your experience:

Necessary Cookies: Essential for the Platform to work.
Performance Cookies: Help us see how the Platform is performing.
Functional Cookies: Remember your settings, like language preference.
Targeting Cookies: Show you relevant ads.

You can opt out of cookies using consent tools or your browser settings. Learn more at www.allaboutcookies.org.

7. Kids' Privacy

The Platform is for users age 13 and up (or 16+ in some areas). We don’t knowingly collect info from younger kids and will delete it if we find out we have it. If you think we have a child’s info, contact us at privacy@osedemy.com.

8. International Data Transfers

We’re based in the United States, so your info might be transferred across borders. We use safeguards like contracts to make sure your info is protected to a certain standard.

9. How Long We Keep Your Info

We keep your info as long as we need it for the reasons outlined in this policy, to meet our obligations, or to resolve disputes. How long we keep it depends on the type of info and the regulations. We might delete info from inactive accounts.

10. Links to Other Sites

We link to other sites for your convenience. Their privacy policies are different from ours, so please read them.

11. Contact Us

Reach our Privacy Team at:

Osedemy
Email: privacy@osedemy.com
Address:

If you’re in the EU, contact our Data Protection Officer (DPO) at the email above.

This policy is governed by the laws of New Hampshire, USA, without regard to conflict of laws principles.